Manual Operations on Controllers

Operation > Manual Operations on Controllers

This dialog is used to reset or reload a controller: soft reset, hard reset, reload and reload controller firmware.

	Soft reset: Will not affect the controller database. This command sends new information to a controller to update its physical components (relays, inputs, doors and outputs)
Icon	Definition
	Hard reset: Will erase the existing controller database and reload it with new information in the controller database Reset commands should be executed with caution. Before you carry out a controller reset operation, we recommend you contact our Technical Support. For more information, see Technical Support.
	Reload: will reload the controller database; if for example a controller database is not reloaded correctly due to an erratic operation
	Reload controller firmware: will reload the firmware of the controller (KT-NCC, KT-100, KT-300).
	Unlock reader keypad: will unlock the reader keypad for KT-100 and KT-300 controllers.
	Reset reader power: will reset the controller reader power. This operation can only be performed on KT-300.
	Forgive: will reset to zero the cards-in and cards-out counters or card counters from controller local area
	Anti-passback cards list: displays the number of cards per local area, obtain a card list in local area controllers, move cards (when you have a KT-400 system) and allows you to get position a card. This feature is used only for Multi-site Gateway.

Note: A hint is displayed when you move your cursor over a button. It gives details about the operation to be performed.

Selecting a Controller

1 - From the Operations window, select the Controller button to open the Controller window where you will be able to reset the controller.

2 - From the Gateway/Site pane, select a gateway or site. Controllers attached to this gateway/site appear in the right-hand pane.

• From the Controller list, select the controller where the operations will take place. It has to be highlighted. To perform the operation on a group of controllers, select Controller Group (lower right-hand pane).

Note: If only one site or gateway is defined in the system, the Site Controller or Gateway list pane will not appear on the Controller window.

Note: The Controller Group bottom panel is available only to the selected site or to a selected connection not linked to a site.

Performing a Controller Soft Reset

A soft reset will refresh the data in the controller.

1 - In the Controller dialog, select desired controller or controller group.

2 - Click the Soft reset button in the toolbar. This command will sends new information to the controller to update its physical components (relays, inputs, doors and outputs, etc.)

Performing a Controller Hard Reset

A hard reset will delete the existing controller database and reload it with new information in the controller database.

Note: Reset commands should be executed with caution. Before you carry out a controller reset operation, we recommend you contact our Technical Support. For more information, see Technical Support.

1 - In the Controller dialog, select desired controller or controller group.

2 - Click the Hard reset button in the toolbar. This command will sends new information to the controller to update its physical components (relays, inputs, doors and outputs, etc.)

Reloading a Controller Manually

EntraPass allows you to reload a controller database when, for example, a controller database is not reloaded correctly due to an erratic operation.

1 - In the Controller dialog, select desired controller or controller group.

2 - Click the Reload button in the toolbar. The controller’s database will be reloaded.

Manually Reloading a Firmware Controller

EntraPass allows you to reload a controller firmware database for KT-100, KT-NCC and KT-300. You will perform a firmware reload after a system or firmware upgrade.

1 - In the Controller dialog, select desired controller or controller group.

2 - Click the Reload controller firmware button in the toolbar.

Manually Unlocking a Reader Keypad

EntraPass allows you to unlock the reader keypad for KT-100 and KT-300 controllers from a workstation.

1 - In the Controller dialog, select desired controller or controller group.

2 - Click the Unlock reader keypad button in the toolbar.

Manually Resetting a Reader Power

EntraPass Global Edition allows you to reset a KT-300 controller reader power.

1 - In the Controller dialog, select desired controller or controller group.

2 - Click the Reset reader power button in the toolbar.

Resetting Cards In and Cards Out Counters or all Controller local areas

This option allows to reset to zero for the cards in and cards out counter.

1 - In the Controller dialog, select desired controller or controller group.

2 - Click the Forgive button in the toolbar. Card holders will not be considered inside or outside until the next use of their card at an entry or exit reader.

Calculating Number of Cards In and Cards Out

If you have one or more controllers configured with anti-passback, this function allows you to view a list of cards that are considered inside ( Cards in) or outside ( Cards out) an area. To do so, the passback option (either soft or hard synchronization) has to be enabled on the reader and the door has to be defined as an entry or exit door.

1 - In the Controller dialog, in the Gateway/Site section, select KT-400-IP . Then in the Controller section, the list of appropriate controllers relative to the selection display.

2 - Select desired controller or controller group.

3 - Click the Get Card List button in the toolbar. The system will display the number of cards in or cards out for the selected controller or controller group.

Note: This operation is performed only on one controller at a time as it may be a lengthy operation. The option is only available on a Multi-site Gateway.

1 - Right-click the appropriate local area number, and then click Find card position .

2 - In the Get card position dialog, click Start with , Begin with or Contains to filter the search criterion.

3 - In the list, select the wanted card position, and then click Get position .

Resetting Cards In and Cards Out Counters or all Controller local areas

This option allows to reset to zero for the cards in and cards out counter.

1 - In the Controller dialog, select desired controller or controller group.

2 - Click the Forgive button in the toolbar. Card holders will not be considered inside or outside until the next use of their card at an entry or exit reader.